Help center
Guides for buying and selling on Supply. For account-specific issues, contact support from your dashboard.
Popular questions
How do I buy something on Supply?+
Browse or search listings, open a product page, and tap Contact seller. That starts an order conversation where you can ask questions, negotiate, and arrange pickup or delivery directly with the seller. Supply does not process payments on the platform.
Where are my conversations with sellers?+
Every contact-seller chat appears under Dashboard → Orders. Each order is tied to the listing you enquired about, so you can pick up where you left off.
Do I need an account to browse?+
No — you can discover listings, search, and view product details without signing in. You need an account to contact a seller, save listings, or view seller phone numbers.
Can I see the seller's phone number?+
Seller phone numbers are shown only when you are logged in. You can always reach out via Contact seller on the listing page.
Orders vs support
What is the difference between Orders and Support?+
Orders are buyer–seller chats about a specific listing. Support is for help with your account, platform issues, reports, or disputes — handled by Supply staff, not sellers.
Who can I contact through Support?+
Support tickets go to moderators and admins. Sellers cannot see your support tickets. Use Orders to talk to a seller about their product.
See all questions on the FAQs page.